TIME TO PLACE AND ORDER:

All orders received before 13 hours will be processed respecting the shipping method selected by the customer.

During the month of August and Fridays the maximum time to place an order will be up to 12 hours. 

All orders placed after that time (regardless of the urgency selected), will be processed the next business day, including orders placed on Fridays.

SHIPMENTS TO PENINSULA AND BALEARIC ISLANDS:

Ordinary Messaging:

TuTratamiento.com will deliver your order in less than 4 working days.

Free for orders over 100.00 €, you will be charged 6.00 € if the value of the shopping cart does not reach that amount.

Urgent Messaging:

TuTratamiento.com will deliver your order within 24 hours. The delivery time is from 9 am to 7 pm.

You will be charged 9.00 € for express delivery.

Urgent Messaging before 10h:

TuTratamiento.com will deliver your order the next day, before 10 am.

You will be charged €18.00 for urgent delivery before 10 am.

Courier with Saturday delivery:

TuTratamiento.com will deliver your order on Saturday. The delivery schedule is from 9 am to 1 pm.

You will be charged €50.00 for Saturday delivery.

Cash on delivery:

TuTratamiento.com will deliver your order in less than 4 working days.

Free for orders over 100,00 €; you will be charged 9,00 € if the value of the shopping cart does not reach that amount.

Option not valid for amounts over 3,000.00 €.

SHIPMENTS TO CANARY ISLANDS, CEUTA AND MELILLA:

Ordinary Messaging:

TuTratamiento.com will deliver your order in less than 4 working days.

Free for orders over 1,500.00 €; you will be charged 75.00 € if the value of the shopping cart does not reach that amount.

TuTratamiento.com will send you your purchase and an invoice without VAT. You will have to pay customs fees and the IGIC when you receive the shipment.

PICK UP AT THE STORE:

TuTratamiento.com gives you the option to pick up your order at our facilities located in C / Castillo de Fuensaldaña, 4 office 20 in Las Rozas de Madrid. Being able to choose as form of payment:

• Cash.
• Bank transfer: at the end of your order you will be given the bank details to which to make the payment.
• Card: at the end of your order you will go to your bank's secure payment platform to make the payment.